Nov 01 2009
How to Delivering Bad News
Tell the child that you’ve bought a cute dog is easy. However, neighbors reported that the car ran over the dog’s death is not always easy.
Here is how to deliver bad news :
- Expect people to receive the news to be prepared. Way, ask him to sit, then say, “There’s bad news.” Not to speak clearly and let myself even for a moment transfixed enough to make the recipient’s feeling stressed.
- Get close to the recipient’s. Slightly bent and lean your body toward him. Position to break the news like that will lead to sympathy will be felt by the recipient’s.
- Speak calmly and slowly. Use a calm voice to show empathy and sincere attitude.
- Then act quietly and wait. In a study of the families who receive bad news, it was found that 63 percent of them considered “a chance to ask” is a very important time.
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